Honda Australia Reveals Takata ‘Hotspot’ Postcodes As Repair Rates Approach 90 per cent

MELBOURNE, May 15, 2018 – Honda Australia has revealed critical Takata airbag ‘hotspots’, where higher numbers of Honda owners with Takata recalls have not yet had their vehicles repaired.

Honda’s own data shows that the heavily populated metropolitan areas of Sydney and Melbourne have the largest number of outstanding owners with Honda vehicles that need their Takata airbag inflators replaced. Many of these customers would have received at least one recall notification and as many as five.

Honda’s own data reveals the 10 postcodes nationally that are among the most critical for outstanding Takata repairs in Honda vehicles.

These are:

  1. 2166 — Cabramatta, Cabramatta West, Canley Heights, Canley Vale, Lansvale (NSW)
  2. 2170 — Casula, Casula Mall, Chipping Norton, Hammondville, Liverpool, Liverpool South, Liverpool Westfield, Lurnea, Moorebank, Mount Prichard, Prestons, Warwick Farm (NSW)
  3. 2200 — Bankstown, Bankstown Aerodrome, Bankstown North, Bankstown Square, Condell Park, Manahan, Mount Lewis (NSW)
  4. 2144 — Auburn (NSW)
  5. 3021 — Albanville, Kealba, Kings Park, St Albans (Vic)
  6. 2145 — Constitution Hill, Girraween, Greystanes, Mays Hill, Pemulwuy, Pendle Hill, South Wentworthville, Wentworthville, Westmead (NSW)
  7. 2176 — Abbotsbury, Bossley Park, Edensor Park, Greenfield Park, Prairiewood, St Johns Park, Wakeley (NSW)
  8. 3029 — Hoppers Crossing, Tarneit, Truganina (Vic)
  9. 2165 — Fairfield, Fairfield East, Fairfield Heights, Fairfield West (NSW)
  10. 3030 — Werribee, Werribee South, Cocoroc, Derrimut, Point Cook, Quandong (Vic)

The postcodes with the largest number of outstanding repairs are all in NSW, with the 2166 postcode having the most number of repairs outstanding. This encompasses the Sydney suburbs of Cabramatta, Cabramatta West, Canley Heights, Canley Vale and Lansvale. More than 850 Honda owners are affected in these suburbs.

In Melbourne, 551 Hondas in the postcode area of 3021 — Albanville, Kealba, Kings Park and St Albans — are in need of Takata airbag inflator replacements. In the west and south western Melbourne metro suburbs of Werribee, Werribee South, Cocoroc, Derrimut, Point Cook, Quandong, Hoppers Crossing, Tarneit and Truganina more than 950 Hondas have outstanding Takata airbag recalls against them. Caroline Springs and Sunshine also have a high proportion of customers who have yet to have their Honda vehicles repaired.

Honda Australia Director, Mr. Stephen Collins, said even though the repair completion rate were now close to 90 per cent, he urged all remaining Honda owners who have not had their vehicles repaired, to do so. As of Monday, the completion rate was 89.8 per cent.

“It doesn’t matter how old your Honda is. All Honda owners should check their vehicle and if it’s part of the Takata recall, then make arrangements to have the airbags replaced,” he said. The repairs are free.

Mr. Collins said there may be several reasons why customers may have not yet contacted Honda to repair their vehicles, even though most would have received a recall notice.

“Among them would be the age of the car, the vehicle not being known to our database and ultimately, in the case of some of these postcodes, where English is not the first language in the household,” he said.

Honda Australia has multi-lingual services covering more than 20 languages available through the dedicated Honda Australia Language phone line on 1800 785 216. Honda’s own recall information on its website also caters to 10 different lan