In a word, Yes.
You inundated us, with literally a question, about online buying for cars, and what that means to making a deal, so here are a few facts:
Firstly, “buying online” is used by several brands, not just Subaru. Clever old Subaru used the online system for the previous generation of BRZ, and other models. It was a great success, and buyers say they love the ability to select at their leisure. It seems that lockdown has sped up this innovative approach.
Cars bought through the website are delivered via a dealership, just like regular car purchases. Lots of you have welcomed this innovation because it removes the pressure of making a deal. If you’re like me, you hate to haggle over anything more than a TV remote.
There is also a fear of not getting as good a deal as the person next to you, and that’s fair enough.
Dealing with a salesperson can be confronting. You can still trade in your old clunker, and with some models, organise a test drive. You might even have the car brought to your home, depending on the dealer.
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Readers tell us they’ve felt uncomfortable with the process of entering an intimidating dealership. Although most of the comments were from our gay readers, women tell us they also feel uncomfortable.
On-line buying removes that sense of pressure and urgency. It also means there is a common price across the country.
Will I still have to wait for my car?
Buying you car online doesn’t impact the wait time. If your car is in stock, you’ll get it as soon as the dealer can register and prepare it for delivery.
Why is there a long wait time for my new car?
The simple answer is, supply and demand. If there are more buyers than available cars, you have to wait.
Supply chains have had rather a bad time of late. Superconductor shortages, and issues resulting from covid lockdowns and isolations are impacting all industries.
Can I still negotiate on my trade in?
Yes, but in a different way.
There may be a phone call or email exchange. Some even have an online chat facility. Trade-ins are contingent on an inspection to confirm the validity of the buyer’s description of their car.
Is my warranty affected?
No.
Can I still get extras thrown in?
Yes of course. Dealers will still be involved in the process. Buying “direct” from the manufacturer has its ups and downs. Mainly, they’re ups.
How will my car be delivered to me?
That’s going to depend on your dealer. There is nothing better than going on to the showroom floor to see a big ribbon around your prized possession. It adds a sense of pride to the occasion, so don’t rob yourself of it. Failing that, it can be brought to you. Dealers will bend over backwards!
Does buying online affect my servicing?
No. You servicing will be as per normal.
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