Headlight Issues Trigger Lexus Recall for NX RX, ES, LZ, and LX

Lexus Australia has announced a recall for certain previous-generation RX models and a customer service campaign for select current-generation RX, ES, LZ, and LX vehicles. A total of 5,849 vehicles are affected, including 2,963 in the safety-related recall and 2,886 in the customer service exercise.

The issue? A headlamp hiccup with the Adaptive High Beam System (AHS). This clever tech optimises headlight illumination for varying driving conditions, but a design flaw means internal reflectors in the LED units could crack or detach over time due to residual manufacturing contaminants and heat. If the high beams fail, drivers may be left in the dark, both figuratively and literally.

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The fix involves inspecting and potentially replacing the faulty reflector motors, a process that could take anywhere from 30 minutes to 3.5 hours, depending on the job’s complexity. All repairs are on the house—no need to reach for your wallet.

Lexus Australia is reaching out to affected owners via mail, SMS, and email. If your RX, ES, LZ, or LX is on the list, update your contact details at Lexus.com.au or give their Customer Assistance Centre a ring at 1800 023 009.

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Lexus Australia Recalls NX Models Over Headlight Hiccup

Lexus Australia has announced a recall for certain NX vehicles produced between 12 July 2023 and 27 October 2023, affecting approximately 1,277 vehicles Down Under. The issue? A minor programming glitch in the Adaptive High Beam System (AHS) ECU that could leave drivers fumbling in the dark—well, almost.

The problem lies in the AHS LED units, where the ECU may mistakenly interpret the signals for switching between low and high beams as faulty. If this happens, a warning message will pop up, and the AHS could throw a tantrum, refusing to work. While one headlamp might stubbornly cling to partial high-beam functionality, a double fail means manual high beams are out of the question, leaving drivers with a lighting system that’s less “luxury Lexus” and more “dim drama.”

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The fix is straightforward: Lexus dealers will replace the dodgy ECU with a new one, free of charge. The procedure takes around 3-4 hours, though you might need to leave your NX with the dealer longer, depending on their schedule.

Lexus will contact affected owners via mail, SMS, or email. To ensure you’re in the loop, update your details at Lexus.com.au or call the Customer Assistance Centre at 1800 023 009. Don’t forget your Vehicle Identification Number (VIN)—that 17-digit golden ticket to a fully functional lighting system.

MODEL NAME	MODEL CODE	WMI	VDS	CD	VIN RANGE		PRODUCTION RANGE		QTY
					FROM	TO	FROM	TO
NX350h	AAZH20R	JTJ	CCBAZ	#	02012187	02014462	12-Jul-23	03-Oct-23	374
					05011186	05013397	17-Jul-23	02-Oct-23	229
	AAZH25R		CKBEZ		02021210	02028990	12-Jul-23	26-Oct-23	209
					05012495	05017464	17-Jul-23	27-Oct-23	137
NX450h+	AAZH26R		CKBFZ		02028153	02033887	14-Jul-23	24-Oct-23	40
NX350	TAZA25R		CGBEZ		02012664	02015491	12-Jul-23	25-Oct-23	151
					05007211	05009359	17-Jul-23	27-Oct-23	137

MODEL NAME	MODEL CODE	WMI	VDS	CD	VIN RANGE		PRODUCTION RANGE		QTY
MODEL NAME	MODEL CODE	WMI	VDS	CD	FROM	TO	FROM	TO	QTY
RX300, RX350, RX450h	AGL20R	JTJ	ZAMCA	#	02071120	02141939	02-Aug-19	20-Sep-22	319
	GGL25R		BZMCA		02046065	02062447	02-Aug-19	03-Oct-22	1193
	GYL25R		BGMCA		02051832	02091651	02-Aug-19	28-Sep-22	889
RX350L, RX450hL	GGL26R		DZKCA		02021753	02043880	06-Aug-19	03-Oct-22	238
RX350L, RX450hL	GYL26R		DGKCA		02008931	02029711	06-Aug-19	25-Dec-20	324

CUSTOMER SERVICE EXERCISE VIN TABLE:

MODEL NAME	MODEL CODE	WMI	VDS	CD	VIN RANGE		PRODUCTION RANGE		QTY
MODEL NAME	MODEL CODE	WMI	VDS	CD	FROM	TO	FROM	TO	QTY
ES	AXZA10R	JTH	B11B1	#	02040288	02059313	02-Aug-21	26-May-23	167
ES	AXZH10R		B21B1		02152268	02210468	03-Aug-21	29-May-23	553
LS500/500H	GVF50R		BY1FF		05014338	05025361	30-Oct-20	16-Mar-23	6
	GVF50R		BYLFF		05014531	05025474	20-Nov-20	25-May-23	24
	VXFA50R		B51FF		05013171	05018584	04-Nov-20	20-Apr-23	7
	VXFA50R		B5LFF		05012971	05018453	30-Oct-20	29-Mar-23	37
LX600/500D	FJA310R	JTJ	PA7CX		04000115	04002522	13-Dec-21	31-May-23	225
	FJA310R		PABCX		04000110	04002521	10-Dec-21	31-May-23	242
	VJA310R		PB7CX		04001195	04029878	20-Jan-22	01-Jun-23	239
			PBACX		04000173	04029614	10-Dec-21	29-May-23	61
			PBBCX		04000171	04029930	10-Dec-21	01-Jun-23	287
RX	AALH15R		CJBJA		02000129	02011481	11-Nov-22	30-May-23	572
	TALA15R		CHBJA		02000120	02005565	11-Nov-22	30-May-23	233
	TALH17R		CMBHA		02000186	02004141	15-Nov-22	30-May-23	233

Note: Although the involved vehicles are within the above VIN ranges, not all vehicles in these VIN ranges were sold in the Australian market. (#) indicates additional check digit (alpha or numeric).

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