Tesla Australia/New Zealand upgraded to their ownership experience and is now matching market expectation. A five-year, unlimited-kilometre New Vehicle Limited Warranty for all new Teslas (for private use) delivered from January 1, 2026. The previous four-year or 80,000km coverage was below market average, not something Tesla could continue. Interestingly, it is a global first for the EV maker.
The expanded warranty covers the multimedia unit, paint job, and corrosion protection, along with the usual fixtures and fittings inside and out. The battery and drive unit have their own warranty.
Like most carmakers, only private owners benefit from the unlimited kilometre provision. Tesla says vehicles used for commercial purpose such as rideshare, taxis, couriers, or driving schools have milage limits. These commercial vehicles have limit of 5 years or 150,000km, whichever comes up first. This commercial classification means that if the Tesla is used at any time during the warranty period as rideshare, taxi, hire, rental, courier, driving school, security, tour operations, emergency services, and so on. It also encompasses use for or any other application within the course of business or trade.
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In addition to the now 5-year warranty, Tesla is including five years of 24/7 roadside assistance. This service includes nifty features such as mobile tyre repair and loaner wheel program. If a tyre is damaged and cannot be repaired on the spot, a technician can fit a loaner wheel. The driver gets on with the day while the original tyre is assessed at a service centre. These services are used via the Tesla App, and is available 24/7 365 days a year.
The Battery and Drive Unit Limited Warranty remains as is. Model 3 and Model Y Rear-Wheel Drive have 8 years/160,000km while Long Range and Performance get 8 years/192,000km. Also unchanged is that all models have a guaranteed a minimum of 70% battery capacity in the warranty period. If at the end of the battery warranty it is less than 70% capacity, the traction battery is replaced. Sweet deal, right?
Thom Drew, Tesla’s Country Director for Australia and New Zealand, stated that this update aligns with local market expectations and follows other recent milestones, such as the launch of Full Self-Driving in the world’s first right-hand drive market in 2025.
Owners also continue to have access to the global Supercharger network, which can add up to 282 kilometres of range in approximately 15 minutes for a Model 3 Long Range. In Australia, roughly 60% of these chargers are now open to non-Tesla electric vehicles, supporting the broader transition to sustainable transport.
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